During the Lunar New Year holiday, not only are the operating hours of post offices and banks adjusted, but convenience stores and Shopee’s store-to-store logistics operations have also been modified. What is the latest time to send packages? Will it still be possible to pick up goods during the New Year? This article compiles all the information you need to know!
**2025 Spring Festival | Post Office Holiday Schedule**
All post offices across Taiwan will be closed for 9 days from January 25 (Saturday) to February 2 (Sunday). The day before New Year’s Eve (January 27) will be a holiday due to functional adjustments, and operations will resume on February 3 (Monday). If you wish to use postal services such as mailing and remittances, please visit the post office before January 24 (Friday).
Additionally, January 27 falls on a Monday, which has been designated a holiday; thus, there will be a compensatory holiday on February 8 (Saturday).
**Service Suspension**
**Normal Services**
– Suspension of mail collection from mailboxes and delivery of packages, limited-time and regular mail.
1. iMailbox, ATMs, open mail areas, and self-service post offices set up nationwide will remain open year-round.
2. Express mail services will continue as usual, and all post offices with security personnel will accept domestic and international express mail. The Taipei Mail Processing Center’s international express mail and air transport departments will also provide international express mail services.
Please be aware that not all post offices will provide services during the New Year period for sending packages and letters. It is advisable to check the information of the post office you plan to visit to avoid unnecessary trips.
**2025 Spring Festival | Bank Holiday Schedule**
Major banks will also suspend operations for 5 days from January 27 (the day before New Year’s Eve) to January 31, resuming on February 3 (Monday). Since January 27 is a Monday and designated as a holiday, there will be a compensatory holiday on February 8 (Saturday).
**2025 Spring Festival | 7-11 and FamilyMart Pickup and Delivery**
**7-11 Express Service**
During the New Year period, sending and receiving packages will operate as usual. However, 7-11’s delivery service will be suspended from January 26 to February 2, and phone and LINE customer service will pause from January 25 to February 2.
*Image / 7-11 Express Service Official Website*
**FamilyMart**
FamilyMart’s store-to-store services will operate normally during the New Year period. However, due to the peak delivery season for the Spring Festival, FamilyMart’s delivery service will not provide requested delivery dates until February 9 and cannot guarantee next-day delivery.
*Image / Delivery Service*
**2025 Spring Festival | Shopee Store-to-Store Operating Hours**
From January 25 (Saturday) to February 2 (Sunday), the operating hours of Shopee’s store-to-store outlets will also be adjusted. Sellers and buyers should pay attention to the pickup and delivery times to avoid missed opportunities.
*Image / Shopee Official Website*
*Image / Shopee Official Website*
**Directly Operated Stores**
On New Year’s Eve, January 28 (Tuesday), and on the first day (January 29, Wednesday), the second day (January 30, Thursday), and the third day (January 31, Friday), services will be suspended before 7 PM. Public holiday stores will resume normal operations at 7 PM on the third day (January 31, Friday).
**Smart Stores**
Smart stores will remain open 24 hours during the Spring Festival; however, longer wait times may occur in the event of equipment malfunctions.
**Cooperating Stores**
On New Year’s Eve, January 28 (Tuesday), operations will cease at 7 PM. From January 29 (Wednesday) to January 30 (Thursday), stores will reopen for pickups from 11:30 AM to 10:30 PM. Starting February 1 (Saturday), cooperating stores will return to normal operating hours.
Additionally, please note that from New Year’s Eve to the third day of the New Year, only pickup services will be available, and no package sending will be permitted. For packages arriving between January 23 (Thursday) and January 31 (Friday), the pickup period will be extended by 4 days (according to the arrival notification time). Buyers should pick up their packages within 9 days of receiving the arrival notification.
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